Bizradar

/ challenge

The Secretariat of the Economic Council under the Prime Minister of the Republic of Moldova faced a key problem — the lack of an effective system of interaction between the business community and government institutions

businesses did not have a tool that would allow them to promptly receive information about legislative changes and take part in consultations before these changes were adopted

at the same time, public authorities did not have reliable data on how their decisions affect the real sector of the economy

this led to an information gap and reduced the efficiency of public governance

/ solution

Amigo Studio developed the comprehensive digital platform BizRadar — a virtual community of entrepreneurs in Moldova

the project was implemented in two phases, each solving specific tasks and gradually forming a full-fledged ecosystem for interaction between the state and the business sector

/ process

phase 1

the first version focused on creating core functionality: a rating system and basic communication

1

anonymous rating system for public institutions

companies gained the ability to anonymously evaluate the work of public authorities based on their own experience (on a scale from 1 to 5) and leave comments.

anonymity ensured honest feedback and protected businesses from possible pressure, while providing the state with truthful data on the quality of public services.

2

interactive surveys and public consultations

public authorities received a tool for direct dialogue with the business community on draft regulatory acts

this made it possible to identify pain points before decisions were taken and to gather well-balanced proposals from practicing entrepreneurs

3

real-time notification channel

the platform provided companies with instant notifications about key legislative changes, allowing them to act proactively rather than reacting after the fact

phase 2

in the second phase, the platform evolved from an informational tool into a fully-fledged interaction hub for the business community

1

events and activities module

an event management module, for events organized by the Secretariat of the Economic Council, was integrated into the platform.

for users:

viewing current events with details and registration
synchronization with a personal calendar (ICS/iCalendar format)
subscription to the entire calendar or to specific events

for administrators:

managing events and participants, exporting lists to CSV
targeted notifications for selected groups
support for online and offline formats

thanks to this module, the platform turned from an information channel into an active community where businesses not only receive data, but also interact with each other and with the state

2

user segmentation system (groups module)

a flexible segmentation system was developed, enabling administrators to:

create target groups by company type, industry, size, region, etc.
send notifications and events to specific audiences
conduct surveys for individual sectors of the economy

this increased the relevance of communication and made it possible to collect more accurate data for specific business segments

/ wireframes and prototypes

/ design and details

concept screens

colors

custom illustrations

multiple input fields and controls

attention to detail

and many screens, scenarios and prototypes

/ realization

access architecture and security

a three-level registration system for companies was developed (via the RSUD register, membership in the Economic Council, or alternative verification)

this solution ensures transparency of participants while maintaining full anonymity of their actions in the rating system

UX/UI and user experience

the interface is adapted for users with a basic level of digital literacy, with simple registration flows and navigation

multilingual localization

the platform fully supports Romanian, Russian and English, ensuring access for the entire spectrum of users and public institutions

technical infrastructure

the platform is built on a scalable architecture (Debian, Apache/Nginx, PHP, MySQL, Redis)

calendar synchronization in the iCalendar standard and secure storage of user data and ratings were implemented

CMS and administration

a modular admin panel enables working with content, users, events, surveys, ratings and notifications without technical expertise

in the second iteration, advanced filters and segmentation by six criteria were added

/ deployment

/ result

for the state

gained access to reliable anonymous real-time data on business opinion
created a tool for targeted consultations before decisions are made
obtained the ability to improve the quality of public services based on objective feedback
organized a communication hub for briefings and informing entrepreneurs
reduced the risk of socio-economic conflicts through transparent dialogue

for businesses

gained a secure channel for participating in shaping public policy
received timely access to legislative changes by sector
obtained a unified calendar of business events with synchronization to personal calendars
formed a professional community for sharing experience and best practices
established direct contact with representatives of public institutions

for Amigo Studio

the BizRadar project became a successful case of developing a government digital platform with high requirements for security, scalability and integration (RSUD, iCalendar, email/SMS)

it demonstrates the team’s expertise in designing complex ecosystems, working with public institutions and iteratively developing a product based on real-world usage